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Your patient journey, step by step

Welcome

WELCOME

WELCOME AND ADMISSION TO THE CENTER

As soon as you arrive, you are welcomed by our Reception / Admissions department. This administrative step is used to check your insurance card, collect your pre-completed anesthesia questionnaire and give you a secure identification bracelet. Please note that the official appointment letter, specifying your admission time at the Center, is sent to you by post and email about one week before the procedure.

Care handover

CARE HANDOVER

WELCOME TO THE AMBULATORY SURGERY UNIT

In our ambulatory surgery unit, you are taken care of by our team of nurses and nursing assistants, who carry out the essential checks. The team confirms the type of procedure and, where applicable, the site or side to be operated on, then performs a short medical history review to confirm that you are fasting and to record any allergies and current medications.

Preparation

PREPARATION

PRE-OPERATIVE PREPARATION

Before the procedure, specific preparation is carried out according to the protocol defined by your surgeon. It includes the preparatory measures specific to your procedure (for example preparing the surgical site), assistance in the changing room to get changed with the help of the nurse, removing make-up, jewelry and nail polish, then hand washing and disinfection, and finally a last verification of your identity before you leave for the operating room.

Pre-anesthesia

PRE-ANESTHESIA

WELCOME TO THE PRE-ANESTHESIA AREA

The nurse anesthetist welcomes you to the pre-anesthesia area before the procedure. They settle you in comfortably, review the key points with you (allergies, hearing or dental prostheses, mobility, medications taken, site or side to be operated on), confirm that you are fasting, insert an intravenous catheter if necessary, begin local preparation and disinfection of the surgical site, and monitor your vital signs (heart, breathing, blood pressure).

The procedure

THE PROCEDURE

THE SURGICAL PROCEDURE

As soon as the operating room is ready, you are taken to the operating theater. The monitoring equipment is set up, a final verification of your identity and of the planned procedure is carried out, then the surgical site is disinfected again. The procedure is then performed by one of our FMH-accredited specialist surgeons, surrounded by an experienced team, in a sterile and perfectly controlled environment.

Discharge

DISCHARGE

POST-OPERATIVE MONITORING AND DISCHARGE

After the procedure, you are accompanied to the changing room to get dressed in complete peace of mind, then you remain in the recovery room (PACU) for the time needed to recover. A light snack is offered to you. The nurse checks your post-operative record, passes on your surgeon's instructions (medications, care, follow-up appointments) and ensures that your discharge is validated according to safety criteria. The return home is accompanied, depending on the type of procedure and anesthesia performed.

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